WordPress hosting for digital agencies

Hosting that lets you focus on building WordPress websites for your clients.

Do you design or build WordPress websites for small to medium business clients? If so, you have found the right place! Here’s how we can work together!

The process is simple. At AutoPilot, we focus on hosting your clients websites so you can focus on building them!

Is there a development or test site available?

There certainly is! A temporary development URL will be provided to you so you can work on the site.

Is there a cost to move the site away from AutoPilot if a client leaves?

No! We provide free transfers to AutoPilot and free transfers away. So whether you, or your client, decide to leave, we’ll help you (or them) move the website to any other web host.

Is there a cost if a website goes down?

Nope, we don’t charge for support related to getting a crashed website back online, including dealing with malware infections.

Who pays, us or the client?

That is between you and them. We can either bill you or your client. In either case, payments are automatically debited from a credit card annually, or can be paid by bank transfer.

Can I pay monthly?

No, all of our plans are billed annually.

Are bulk discounts available?

No, our prices are already low to suit the unique requirements of agency and freelance customers. You are, however, more than welcome to add your own markup to our fees if you are billing your clients.

What updates are included?

We include updates to server software, WordPress core files and all themes and plugins that support automatic updates. On occasion we may not perform some updates if there are potentially issues with compatibility.

Are there any costs to recover from backups?

No, if there is something wrong with the website on the technical side of things, it’s included in our plans.

Is there anything else included with AutoPilot hosting?

  • Temporary development sites
  • Installation of themes
  • Installation of plugins
  • Selected premium themes
  • Selected premium plugins
  • Troubleshooting and support associated with premium themes and plugins
  • Setup child themes for customisation
  • Domain registration (excluding registrar charges)
  • DNS configuration
  • DNS management
  • Setup of Google Analytics
  • Uptime monitoring
  • Monthly website checkup and status reports.

What isn't included with AutoPilot hosting?

  • Customisation of themes and child themes
  • Setting up custom post types
  • Setting up custom fields
  • Configuring and setting up forms
  • Configuring and setting up plugins
  • Inserting content
  • Inserting graphics
  • Graphic design
  • SEO
  • Not sure, ask us!

What happens if a site exceeds the allocated traffic quota?

There is no immediate action. Each site is reviewed annually. If it exceeded the traffic quota over the prior year by less than 10%, we will recommend an upgrade. If you genuinely believe it is unlikely that the site will exceed it’s quota again, you are not required to upgrade.

If the website exceeded it’s traffic quota over the prior year by more than 10% you will be required to upgrade the account plan.

Monthly bandwidth quotas are provided as a general guide and are not strictly enforced, however significant, repetitive overages may result in the website being flagged for a plan upgrade.